1. Delivery of Services

Swasthya Buddy primarily offers online services related to healthcare information, appointments, and digital consultations. As a result, physical shipping is generally not applicable to most services provided through our platform.

In instances where physical documents or items need to be delivered, Swasthya Buddy will partner with reputable courier services to ensure secure and timely delivery. You will be notified via email about the shipment details, including tracking information.

2. Digital Delivery

For digital services or documents, delivery will be conducted through electronic means such as email, secure download links, or through your Swasthya Buddy account dashboard. Upon completion of a transaction, you will receive detailed instructions on how to access and download your digital services or documents. It is the user's responsibility to ensure that the contact information provided, including email addresses, is accurate and up-to-date to facilitate successful delivery. Swasthya Buddy will not be responsible for delays or issues caused by incorrect or outdated contact information.

3. Delivery Timeframe

The delivery timeframe for digital services or documents will be specified at the time of booking or purchase. In most cases, digital deliveries are instant, but some services may require additional processing time. Swasthya Buddy is committed to delivering services within the promised timeframe. However, in rare cases, there may be delays due to technical issues, high demand, or other unforeseen circumstances. In such cases, you will be notified promptly, and we will work to resolve the issue as quickly as possible.

4. Contact Information

Need any help? If you have any questions or concerns about the delivery of services, please don't hesitate to contact us at contact@swasthyabuddy.com. Our customer support team is here to assist you with any delivery-related inquiries.